Every question about 074 Solutions websites, AI voice assistants, automation, and marketing, answered.

074 Solutions builds the full stack a growing business needs to capture and convert leads:

• Websites optimised for SEO and AEO
• AI voice assistants
• AI agents connected across your apps
• CRM integrations
• Reporting dashboards

Every system is designed for businesses that rely on leads, sales, and repeat follow-up — we can deliver one service or the full connected stack.

Yes. Our team holds Google AI and Google Cybersecurity certifications, and includes senior software developers. Every AI system is designed and reviewed by certified professionals, and every custom build is shipped by real developers, not assembled from templates.

Yes. A large number of 074 Solutions projects start with a website or ecommerce-only sprint. We build it, get you converting and tracking properly, then add AI voice assistants, automations, and marketing once the offer and lead path are validated. There is no obligation to take the full system from day one.

Yes. We can audit your current site, rebuild specific pages, redesign the full site, or add an AI and automation layer without touching the existing design. What we recommend depends on how much the current site is limiting your conversions and whether a structural redesign would move the dial.

An AI voice assistant is a voice agent that answers incoming calls using natural language. On every call, it:

• Greets the caller and answers common questions
• Qualifies the lead
• Books appointments directly into your calendar
• Passes a structured summary to your team via email, SMS, or your CRM

It operates 24 hours a day, seven days a week, including after hours and weekends. This is one of our biggest focuses — 074 Solutions builds, hosts, and trains the AI voice assistant on your specific business, pricing, locations, and escalation rules.

A basic chatbot follows a rigid decision tree. A 074 Solutions AI chat assistant uses large language models grounded in your actual business information, so it can answer complex or unexpected questions in natural language. It is trained on your services, FAQs, intake questions, pricing rules, locations, and escalation paths. When it cannot confidently answer, it escalates to a human or captures contact details for follow-up.

Workflow automation removes the manual steps between a customer action and a staff response. For example, a single contact form submission can automatically:

• Create a CRM record
• Send a personalised acknowledgement email
• Notify the relevant staff member in Slack
• Create a follow-up task
• Book a consultation in the calendar

Without automation, a staff member performs each of those steps manually. 074 Solutions maps your specific workflows and automates the ones that eat the most time.

Yes. Our software developers build custom applications and internal AI tools that help teams draft content, classify leads, summarise calls or documents, search your knowledge base, and operate repetitive tasks faster. These are built specifically for your business processes, not generic off-the-shelf software.

Yes. 074 Solutions builds AI voice assistants for businesses of every kind across Australia. The voice agent is configured with an Australian accent and phrasing, handles Australian phone number formats, and integrates with the calendar, CRM, and communication tools commonly used in Australia, including Google Calendar, Outlook, HubSpot, Salesforce, and Cliniko.

Yes. 074 Solutions grounds AI assistants in your specific services, service areas, pricing, team structure, locations, opening hours, FAQs, intake questions, escalation paths, and any compliance or regulatory requirements. We do not use generic AI responses. The assistant is trained on your business and tested against real enquiry scenarios before going live.

Usually no. 074 Solutions prefers to connect and enhance the tools you already use. We integrate AI agents and automations with your existing HubSpot, Salesforce, Pipedrive, Zoho, Google Calendar, Outlook, Cliniko, HotDoc, or other platforms. We recommend replacing tools only when the current system is causing workflow failures that cannot be resolved through integration.

We design explicit escalation paths. When the AI cannot confidently answer a question, it can: acknowledge the gap and offer to take a message, transfer the call to a human staff member, direct the customer to a specific resource, or capture contact details for follow-up. These escalation paths are defined and tested during the build phase, not after launch.

Accuracy depends on the quality of the knowledge base we build from your business information and the complexity of typical enquiries. 074 Solutions runs testing with representative call scenarios before launch. Most AI voice assistants handle 70 to 90 percent of routine enquiries without human intervention. Complex or unusual calls are escalated cleanly. We review call logs after launch and improve the AI based on real interactions.

Yes. The AI voice assistant can check real-time availability from your connected calendar, offer appointment slots to the caller, confirm the booking, send a calendar invite or SMS confirmation, and update your CRM. It works with Google Calendar, Outlook, Cliniko, and other booking systems we integrate.

Yes. The AI voice assistant and chat assistant operate continuously. This means leads that arrive outside business hours are handled immediately rather than going to voicemail or being lost. After-hours leads are a significant source of missed revenue for businesses of every kind, and 24/7 AI coverage directly addresses this.

A focused website or ecommerce build typically takes two to four weeks from brief to launch. An AI voice assistant or chat assistant typically takes three to five weeks. A full connected system including website, AI, CRM integration, and marketing typically takes eight to fourteen weeks depending on integration complexity and content availability.

To start, we need:

• Your current website or brand materials
• A description of your core services and service areas
• Information about your typical customer journey and common enquiries
• A list of the tools and platforms you currently use
• The workflows your team wants to reduce or automate

We guide you through a discovery process that surfaces this information systematically.

Yes. 074 Solutions works with businesses of every kind across all of Australia, and we have also worked with clients overseas in Europe and Asia. All discovery, strategy, and delivery is conducted remotely, so location does not affect the quality or scope of what we can build.

After launch, 074 Solutions reviews website analytics, call logs, AI conversation quality, and automation performance. We identify where conversion can improve, where the AI is failing, and where automations are creating friction rather than reducing it. Ongoing improvement is available as a monthly optimisation retainer. If you would rather run the website and its ongoing SEO and AI visibility yourselves, we can also consult and train your team to manage it in-house.

Yes. Most 074 Solutions clients start with a website or a single AI system, then add components over time. The systems are designed to be modular, so adding an AI voice assistant to an existing 074 Solutions website, or adding CRM automation to an existing AI system, is straightforward.

074 Solutions pricing is project-scoped, not subscription-based. The final cost depends on:

• Website page count and complexity
• Content depth and asset requirements
• AI complexity, including knowledge base size and conversation rules
• The number and type of integrations required
• Workflow complexity
• Whether ongoing optimisation is included

We provide a written scope and fixed price before any work begins.

The initial build is a one-time project investment. Hosting, third-party platform subscriptions, and AI usage fees are separate and depend on the tools connected. An ongoing optimisation retainer is optional but recommended for clients who want 074 Solutions to actively improve conversion and automation performance after launch.

Contact 074 Solutions via the contact form or by emailing 074solutions@gmail.com. Describe your current website, the tools you use, and the workflows you want to improve. We will review your situation and provide a practical recommendation for the first build phase with a fixed price.

Yes. Every 074 Solutions AI system is designed with explicit human oversight, including:

• Clear escalation rules that route complex or sensitive enquiries to a staff member
• Admin dashboards where you can review conversations and call logs
• The ability to update or restrict AI responses at any time
• Handoff protocols that keep your team informed of every interaction

074 Solutions collects and moves only the data required for the specific workflow being automated. Data handling, storage location, access controls, and retention periods are discussed and documented during the discovery phase. We design systems with Australian Privacy Principles in mind and do not use customer data for training third-party AI models without explicit consent.

Yes. 074 Solutions designs all systems with the Privacy Act 1988 and the Australian Privacy Principles in mind. For healthcare clients, we are familiar with requirements under the My Health Records Act and relevant state health privacy legislation. Specific compliance requirements are reviewed during discovery and documented in the project scope.

074 Solutions integrates with HubSpot, Salesforce, Pipedrive, Zoho CRM, and custom CRM systems. We create leads, update pipeline stages, log call summaries, assign follow-up tasks, and trigger workflows directly from AI agent interactions.

074 Solutions integrates with Google Calendar, Microsoft Outlook, Cliniko, HotDoc, Acuity Scheduling, Calendly, and other booking platforms. The AI voice assistant or chat assistant checks real-time availability and books directly into the connected calendar.

Yes. 074 Solutions builds AI voice assistants using Twilio and similar voice platforms that integrate with standard business phone numbers. You keep your existing number. Calls are routed through the AI, and human escalations are transferred back to your line.

Yes. 074 Solutions builds native integrations where possible for reliability and uses Zapier, Make, and n8n for connecting tools that do not have direct APIs. We choose the right integration method for each connection based on reliability, cost, and maintenance overhead.

074 Solutions documents all integrations and provides a system map that shows how every tool connects. If you switch CRM, calendar, or communication platform after launch, we can update the integrations accordingly. We build for maintainability, not lock-in.